Effective Date: 6 March 2026
Business Name: Ace Advisory
ABN: 19 679 267 595
Location: Sydney, New South Wales, Australia
Ace Advisory respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and applicable Australian privacy principles.
This Privacy Policy explains how we collect, use, store, and disclose your personal information.
1. What Information We Collect
We may collect personal information including:
Contact Information
Full name
Email address
Phone number
Business name (if applicable)
Service Information
Information you provide during advisory enquiries
Business goals and background details
Notes from advisory sessions
Communication history
Payment Information
Payments are processed through third-party payment providers.
We may collect:
Billing name
Payment status
Transaction references
We do not store full bank or card details directly.
2. How We Collect Information
We collect personal information when you:
Submit a contact form on our website
Email us directly
Engage in advisory services
Make payments through approved payment platforms
Communicate with us during advisory sessions
Subscribe to updates or services
Information may also be collected automatically when visiting our website.
3. Why We Collect Your Information
We collect personal information to:
Provide advisory services
Respond to enquiries
Schedule sessions
Maintain client records
Process payments
Improve service delivery
Comply with legal obligations
We only collect information that is reasonably necessary to provide our services.
4. Payment Providers and Third Parties
Payments may be processed through secure third-party providers such as:
Square (for card-based payments where applicable)
These providers handle payment processing securely and maintain their own privacy policies.
We encourage reviewing their policies:
Ace Advisory does not store full financial account or card details.
5. Website Data Collection
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Pages visited
Date and time of visits
This information helps improve website functionality and performance.
Cookies may be used to:
Improve user experience
Analyse website traffic
Maintain site functionality
You can disable cookies in your browser settings.
6. Disclosure of Personal Information
We do not sell personal information.
We may disclose personal information:
To payment processors
To service providers supporting business operations
Where required by law
Where necessary to deliver agreed services
With your consent
All third parties are expected to handle information securely.
7. Confidentiality of Advisory Information
Information shared during advisory sessions is treated as confidential.
We take reasonable steps to:
Protect sensitive business information
Maintain secure records
Restrict access to authorised personnel only
Confidentiality obligations apply to both Ace Advisory and clients.
8. Data Storage and Security
We take reasonable steps to protect personal information from:
Loss
Misuse
Unauthorised access
Disclosure
Security measures may include:
Password-protected systems
Secure communication tools
Restricted internal access
Encrypted third-party services
However, no data transmission over the internet can be guaranteed to be completely secure.
9. Access and Correction of Information
You may request access to your personal information held by us.
You may also request corrections if:
Information is inaccurate
Information is outdated
Information is incomplete
To request access or correction, contact us using the details below.
10. Retention of Personal Information
We retain personal information only as long as necessary to:
Provide services
Maintain business records
Comply with legal requirements
Information that is no longer required may be securely deleted.
11. Links to Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external websites.
We recommend reviewing their privacy policies separately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
Continued use of our services indicates acceptance of any updates.
13. Contact Us
If you have questions about this Privacy Policy or your personal information, contact:
Ace Advisory
Email: info@aceadvisory.au
Website: aceadvisory.au
Location: Sydney, New South Wales, Australia